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You Need Support

Many of these requests... are easily resolved entirely over the phone or remotely

A small office of five staff normally requests support an average of four times every month. Many of these requests throughout the year are easily resolved entirely over the phone or remotely by connecting to the affected computer. It is rarely needed to have someone physically work on computers for most needs.

Reduce Overhead

support services cost $90-150 per hour, whether on the phone, remotely or in person

The prince range of business support services cost $90-150 per hour, whether on the phone, remotely or in person. Requests are normally anywhere from one to three hours depending on the problem. Certain issues are quickly resolved while others, like virus removal, take longer.

Be The Superhero

Without regular maintenance, things can get expensive very quick.

Computer break down, just like cars. Without regular maintenance, things can get expensive very quick. A bad hard drive not only costs the price of a hard drive, but also recovering your data, reloading the operating system, and installing any programs you had. Having support already allows you to have that covered.